Returns & Cancellation Policy

RETURNS
All returns must be postmarked within seven (7) days of the purchase.
Returned items must be in new and unused condition.

RETURN PROCESS
To return an item, please email customer service at info@arjwinabacus.com obtain a Return Merchandise Authorization (RMA) number. After number, place the item securely in sealed packaging, and mention the following address:

ARJWIN ABACUS
Attn: Returns
RMA #
FIRST FLOOR, 15A, MAHALAKSHMI GARDEN,
1ST STREET, 15 VELAMPALAYAM,
Tiruppur, Tamil Nadu 641652. India.

Please note, you will be responsible for all return shipping charges, we recommend that you use a traceable method to mail your return

REFUNDS
After receiving your return and inspecting the condition of your item we will process your return. Please allow at least five (5) days after receipt of the item to process your return. Refunds may take 1-2 billing cycles. We will notify you by email when your return has been processed.

EXCEPTIONS
The following items cannot be returned:
TEACHER TRAINING CLASSES ONCE THE BOOK IS DISPATCHED.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
For Abacus Teacher Training Program once the materials are dispatched no refund or cancellation applicable.

QUESTIONSIf you have any questions concerning our return policy, please contact
+91 9842239789 (or) Mail us to info@arjwinabacus.com

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